Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to OTHER MATTERS ATELIER. The terms “we,” “us,” and “our” refer to Lovinna Creative Studio LLC, doing business as Other Matters Atelier (“OTHER MATTERS ATELIER”).
OTHER MATTERS ATELIER operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. OTHER MATTERS ATELIER is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you should not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and that you have given consent for any minor dependents to use the Services on devices you own or manage.
To access or purchase through the Services, you may be required to provide certain information, including your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and for all activity conducted under your account. You may not sell, transfer, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display and describe our products. However, colors and appearances may vary due to device settings, screen calibration, or display differences.
We do not warrant that the appearance, quality, or characteristics of any product will meet your expectations or be identical to what appears online.
All product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue or limit quantities of any product at our sole discretion.
Vintage, Archive, and One-of-a-Kind Items
Certain products offered through the Services may be vintage, archive, reclaimed, or one-of-a-kind. By purchasing such items, you acknowledge that these products may show signs of wear, aging, or imperfections consistent with prior use and age. These characteristics are inherent to vintage and archive goods and are not considered defects.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. OTHER MATTERS ATELIER reserves the right to accept or decline any order at its discretion. An order is not accepted until payment is received and confirmation is issued.
Please review your order carefully before submitting. Once accepted, we may be unable to accommodate cancellations or changes.
If we modify or cancel an order, we will attempt to notify you using the contact information provided at checkout.
Purchases are subject to return or exchange only in accordance with our Refund Policy [LINK].
You represent and warrant that purchases are for personal or household use and not for resale or commercial purposes.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of purchase.
Prices do not include taxes, shipping, handling, customs, or import duties unless explicitly stated.
You agree to provide accurate and complete payment information and authorize us to charge your payment method for all applicable amounts.
SECTION 5 – SHIPPING AND DELIVERY
Delivery dates are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control.
To the fullest extent permitted by law, title and risk of loss pass to you once the order is delivered to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content included in the Services—including text, images, graphics, logos, designs, videos, and overall presentation—is owned by OTHER MATTERS ATELIER or its licensors and is protected by intellectual property laws.
The Services are provided for personal, non-commercial use only. You may not reproduce, distribute, modify, or exploit any content without prior written consent.
All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. Such tools are provided “as is” and “as available,” without warranties of any kind. Your use of optional tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
OTHER MATTERS ATELIER is powered by Shopify. All sales are made directly between you and OTHER MATTERS ATELIER. Shopify is not responsible for any aspect of transactions conducted through the store.
You expressly release Shopify and its affiliates from any claims arising from purchases made through the Services.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge and agree to these policies.
SECTION 11 – FEEDBACK
By submitting feedback, ideas, or reviews, you grant us a perpetual, worldwide, royalty-free license to use such content for any purpose. We are not obligated to compensate or respond to submitted feedback.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors or inaccuracies and to cancel orders if information is inaccurate at any time without notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to infringe intellectual property, harass others, transmit malware, scrape content, or interfere with site functionality. We reserve the right to suspend or terminate access for violations.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at any time without notice. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, OTHER MATTERS ATELIER shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless OTHER MATTERS ATELIER and its affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain in full force.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and OTHER MATTERS ATELIER and supersede prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign these Terms without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. You consent to exclusive jurisdiction in California courts.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time by posting revisions. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms may be directed to:
Lovinna Creative Services LLC
DBA Other Matters Atelier
4009 Clayton Ave
Los Angeles, CA 90027
Email: other@othermattersatelier.com
